Aji Annotate FAQ

Q: How do I delete or edit Annotations I've created?

A: Simply tap on the Annotation icon or Pen Annotation drawing in the PDF View -- a dialog will come up offering the option to delete or, if applicable, edit the Annotation in question.

Q: How can I view Pages Documents, Word Documents, Keynote Presentations, Emails, Images, etc., using Aji Annotate?

A: Almost every program on the Mac allows you to save files in the PDF format. Some programs such as word processors offer the ability to ''Export'' documents to the PDF format; this is the best option, if it's available. Otherwise, choose ''Print...'' and, instead of printing your document to an actual printer, choose the ''PDF'' dropdown in the lower-left-hand corner of the print dialog, and choose ''Save as PDF...''.

Q: I can't find my computer in Aji Reader.

A: First, verify everything on this check-list:

The Aji Reader Service application is running on your computer.
The computer that is running the sharing service is on the same local area network (LAN) as your device. Usually, this means that it is connected to the same wireless network. If your computer is not connected to a wireless network, then it has to be on the same physical network of the wireless router to which your device is connected. If you're unsure, contact your network administrator.
Your device is connected to the proper wireless network.
Your computer is not running any firewall software, or the firewall software is configured to allow the Aji Reader Service to share its information.

If all of these items appear to be correct, then one other possibility is that in unusual cases, some networks may not support the Bonjour sharing protocol used by Aji Reader to communicate with the service. (It requires multicast support, which will be supported by default in almost all home networks.) If you're on a Mac, an alternative solution is to try creating a standalone network from your host computer, as described below.

Q: If I share my PDF files with the Aji Reader Service, will other computers and devices be able to see them and/or download them?

A: The Aji Reader Service shares the documents on the local area network only -- this means that only computers or devices that are directly connected to the same network can communicate with the service.

If you are concerned about security, you can disable the "Allow all devices to connect" option under Settings in the Aji Reader Service; then the Aji Reader Service will only allow devices that are authorized by you to connect.

In either case, it is important to note that the Aji Reader Service does not encrypt or otherwise strongly secure your data; so if strong security is a concern, then only use the Aji Reader Service on a trusted, secured wireless network.

Q: I don't have access to a wireless network, or I'd rather not use a public network. Can I still share files with the Aji PDF Service?

A: This can be done by using the following techniques to create a new wireless network, which can then be accessed only by your computer and your device.

Mac:

From the wi-fi icon in your menu bar, select "Create Network..."

In the dialog that appears, choose a name for your network. Note: you may have to change the default name provided if it's too long or has apostrophes, otherwise you will get an error when trying to create the network. It's best to choose something short and easy to identify.
Leave the channel setting to "Automatic".
Recommended: tick "Require Password" and choose a password, in order to create a secure network.
Click OK. Your computer will now host a new wireless network with the name you have specified.
Connect to this new network on your device using the password you entered above.
Your new wireless network is now ready for use. Restart the Aji PDF Service application and then use Aji Annotate to connect to your shared folders.
To return your computer to its usual wireless network, select "Disconnect From (network name)" from the wi-fi menu.

Windows:

The exact steps for creating a new wireless network will depend on the version of Windows installed.

Instructions for Windows XP.
Instructions for Windows Vista.
Instructions for Windows 7.
Connect to this new network on your device using the password you entered above.
Your new wireless network is now ready for use. Restart the Aji PDF Service application and then use Aji Annotate to connect to your shared folders.

Q: My PDF document isn't loading or displaying properly.

A: Aji Reader uses Apple's Quartz technology to render PDF content -- so just about any PDF document should load correctly in Aji Reader. Also, Aji Reader is optimized to be able to handle large documents (at least 1000's of pages), so we expect just about anything to work! However, we've had some reports of documents that don't seem to load properly. If this has happened to you, please contact us and let us know so we can diagnose and resolve the problem.

Q: Why does my Document take so long to display?

A: It turns out that the iPhone and iPod Touch are just barely powerful enough to render complicated PDF documents in a responsive manner. For complicated PDF documents, this can mean a fair bit of lag between scrolling to new content and when the content shows up. We've done all we can to maximize performance while maintaining stability; you won't find a more responsive PDF reader for the iPhone anywhere.

Q: Why is the zoom level limited? I'd like to be able to zoom in even further.

A: As in the previous FAQ, this is due to computational constraints of the iPhone and iPod Touch. In order to efficiently render PDF content, Aji Reader has to draw the entire page at a time; and the larger the zoom level, the more memory this consumes. As the zoom level increases, Aji Reader runs the risk of reaching the device's memory limits, which would cause a crash.

That said, we are looking into updating our drawing algorithms to allow for larger zoom levels; the issue here is that it will add more complexity, and require lots of testing. Our foremost goal is to offer a bug-free experience, so we want to make sure to have a rock-solid implementation for higher zoom levels before releasing it in an update.

Q: Is Aji Annotate accessible?

A: We've tried to make use of Apple's accessibility APIs in Aji Annotater. To work, these require an iPhone 3GS running at least version 3.0 of the iPhone OS, and Aji Annotate version 2.1 or better.

Although we've done our best, by their nature some apps will be more accessible than others. In the case of Aji Annotate, a lot depends on the accessibility of the PDF document itself. To be accessible at all, the PDF document must include the text (as opposed to being just a scanned image). If so, Aji Annotate will make this available to Voice Over. Further, if the document has embedded metadata describing its structure, Aji Annotate can make use of that and allows document navigation via the Outline. On the UI front, almost all of the controls have labels and have been marked with the appropriate traits. However, in the current release, some of the toolbars make use of a less-than-100%-accessible Apple UI component called "UIBarButtonItem", which will currently show up merely as "button" to Voice Over. We are hopeful that in future versions of the iPhone OS (beyond 3.0), this can be improved.

This is an ongoing effort. We are always happy to hear feedback on this; please let us know if you are finding something difficult to use.