Aji Support

Proud Supporter of Dream Corps

Please choose the product you wish to receive support on.

Before submitting a support request, please make sure you have checked:

For any problems you might be having with iAnnotate, please use the following support e-mail address:

Please be sure to describe your problem in as much detail as possible, so that we can more quickly resolve your issue.

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For any problems you might be having with iRead, please use the following support e-mail address:

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Known Bugs: Aji Reader 2.5

Bug: When reading password-protected PDF files, Aji Reader responds very slowly and/or requests the password multiple times.
Workaround: Turn on the "Save Passwords" option to suppress multiple password request attempts. Unfortunately there is no workaround for the slow display.
Fix: We have fixed the problem in the 2.5.1 update which has been submitted to Apple. Look for the free update in the first two weeks of September.

For any problems you might be having with Aji Reader, please use the following support e-mail address:

Please be sure to describe your problem in as much detail as possible, so that we can more quickly resolve your issue.

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Known Bugs: Aji Annotate 2.5

Bug: When reading password-protected PDF files, Aji Annotate responds very slowly and/or requests the password multiple times.
Workaround: Turn on the "Save Passwords" option to suppress multiple password request attempts. Unfortunately there is no workaround for the slow display.
Fix: We have fixed the problem in the 2.5.1 update which has been submitted to Apple. Look for the free update in the first two weeks of September.

For any problems you might be having with Aji Annotate, please use the following support e-mail address:

Please be sure to describe your problem in as much detail as possible, so that we can more quickly resolve your issue.

For any problems you might be having with TripleQuick Fiction, please go to:

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For any problems you might be having with TripleQuick Fiction, please use the following support e-mail address:

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For any problems you might be having with TouchTerm Pro, please use the following support e-mail address:

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For any problems you might be having with TouchTerm, please use the following support e-mail address:

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For any problems you might be having with Lexel, please use the following support e-mail address:

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For any problems you might be having with DVDmote, please use the following support e-mail address:

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